Business Unit: Electric Engineering | Transmission & Substation Engineering group

Requisition ID # 120500 

Job Category : Engineering / Science; Information Technology; Maintenance / Construction / Operations 

Job Level : Individual Contributor

Business Unit: Electric Engineering

Technology & Tools Team Overview

Our team within Pacific Gas & Electric Company supports the Transmission & Substation Engineering groups that are designing and building safer more reliable electrical networks.  Our team is currently in the process of implementing intelligent engineering tools that will automate work processes, enhance user experiences, while achieving our project goals.  We are seeking an experienced engineering professional to join our team to help support the Transmission and Substation engineering line of business.  As a member of our team, you will be setting the direction for innovation in design and engineering technologies at PG&E.   

Position Summary

The Business Systems Specialist, Expert will focus on technology and tools, such as, OpenUtilities Substation, ProjectWise, PLS CADD and Grid Search.  Your participation will enable PG&E Transmission and Substation engineering teams to improve capabilities such as 3D design, bill of material generation, project estimations and GIS integrations. We are seeking a knowledgeable engineering resource who is experienced with implementing new technology in a utility environment. Our new team member will be required to implement change thru collaborative decision making.  The expert position requires excellent organizational, communication and business analysis skills.  The position also requires the ability to identify user requirements, correlate them to vendor capabilities, and reach consensus of the engineering community on the technology and tools to influence business processes.   

Job Responsibilities

In this role you will support engineering and design technology for both Transmission Line and Substation engineering groups.  The tools being used are intelligent 3D modeling tools that are integrated with PG&E enterprise systems, such as, SAP and ESRI.  Setting up and configuring the tools will provide you with the knowledge to answer service request tickets while you help develop the road map for continued design excellence.  The successful candidate will:

  • Maintain and develop the Remedy Service Ticketing system for all technology & tools used by both Transmission and Substation engineering groups.
  • Influence and develop engineering workflows for both Transmission and Substation engineering groups that will use our intelligent design applications
  • Create a knowledge base for frequently asked questions on how to develop the design and job package to complete engineering projects
  • Lead various end user engagements, such as, user group meetings, Microsoft Teams chat discussion groups, and solution training events
  • Participate in gathering PG&E’s business requirements for both Transmission and Substation engineering groups and apply technology to provide solutions.
  • Test new technologies and upgrades to existing tools.
  • Act as a lead liaison and collaborate with software vendors, system integrators, and PG&E IT, as a PG&E business Subject Matter Experts (SME) for T-Line engineering.
  • Champion process efficiency and effective change management
  • Maintain in-depth knowledge of the product and solutions and provide direction and input on PGE technology roadmap.
  • Manage multiple clients to ensure critical needs are met quickly and efficiently including vendors and consultants; manage time appropriately in a time-sensitive operations environment.  Position will be considered a key contact for PLS CADD, Grid Search, and ProjectWise.



  • BBA/BS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience
  • 7 years in business systems analysis or related


  • 5+ years Electric utility background (distribution or transmission operations preferred)
  • Project Management Experience
  • Demonstrated experience in functional designs, user stories, and training documents, deployments, vendor and defect management.
  • Demonstrates strong understanding of the impact(s) of technology changes to the collective business processes across multiple business units.
  • Demonstrated self-starter with experience working in complex environments charting a path to successful delivery and operations
  • Strong interpersonal, verbal, and written communication skills with the ability to work in a collaborative environment and interact with all levels of management within the Business and IT departments.
  • Strong technical acumen with the ability to understand business system and software deployment. 
  • Ability to lead all aspects of a functional workstream including engaging stakeholders, driving consensus and design decisions, ensuring alignment with the overall portfolio and execution timelines.
  • Awareness and familiarity with tools / applications regularly used by electric transmission engineer such as: PLS CADD, Grid Search, SAP, ProjectWise.
  • Experience building, testing, and maintaining mission critical systems within the context of utility operations.
  • Strong drive for results and continuous improvement including development of standards and process in line with utility best practices.
  • Ability to create core and supplemental materials such as scope and requirements documents, test plans, design documents, training documents, etc.
  • Test lead or test management experience; Experience in executing functional and user acceptance testing (UAT) with specific experience in developing, documenting, and executing scenario-based testing scripts for UAT.
  • Foster a work environment in which individuals collaborate in pursuit of a common mission and mutual goals.
  • Demonstrated skills and experience with MS Professional Office Suite (Excel, Access, Word, Visio)

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